Technical Support & Consultancy Services
ITCC consulting team specialized in the entire stack of Oracle products; our team combines a professional pool of senior consultants, subject matter experts, and project managers who have a long and successful track record in addressing business needs of companies and offering a full range of Oracle consultancy On-Site and Remotely.
Our consulting & support team covered the below areas:
– Oracle Core Technology products.
– Oracle Security.
– High-Availability and Data Guard.
– Business Intelligence and Analytics.
– Oracle Enterprise Linux & KVM.
We provide our technical support services and consultation for 100s of customers in Jordan and MENA. Our services include but not limited to:
– All administration tasks such as installation, configuration, troubleshooting and bug / incident fixing.
– Upgrade Oracle from version to version, upgrade Oracle release, and apply latest major and security patches.
– Data migration/update on and from existing environments to new environments.
– Setup and perform the backup strategies.
– 24/7 Support Services.
